Surgical Procedure Deposit Policy

We are excited that you have chosen Anderson Lakes Animal Hospital for your pet’s anesthetic procedure!

When we contact you to schedule your pet's anesthetic procedure, we will request a $150 deposit* for all dental procedures, canine/feline spays, canine neuters, lump removals, etc.

*There will be a $50 deposit for feline neuters only.

This deposit will be added as a credit to your final invoice, the day of the procedure.

We are requiring a minimum of 14 days notice to cancel or reschedule all anesthetic procedures.

In the event you notify us that you need to reschedule your pet's procedure more than 14 days prior to the scheduled date, the deposit will be transferred to the new procedure date.

In the event that you notify us to cancel or reschedule less than 14 days prior to the scheduled procedure OR in the event of a no-show, no call, the deposit will be forfeited to Anderson Lakes Animal Hospital. A new deposit will need to be paid in order to reschedule your pet's appointment in this circumstance.

Our office provides a courtesy reminder call and email 24 business hours prior to your pet’s scheduled procedure.

This policy is effective on May 17th, 2022. We greatly appreciate your understanding of this policy and look forward to serving you and supporting the health of your pet.

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